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Firewall Warning Dialog Bug Bugs Me

I get this message all too often.  It was annoying a couple months ago, it gets worse every time I see it.  So far, I have clicked “no” every time for a few obvious reasons.

  1. Someone apparently forgot to accommodate the space in the “Program Files“ folder name when they wrote this dialog.  I may be the only person alive who still thinks that spaces have no place in file or folder names for this very reason but that doesn't excuse the fact that not only was this written badly, it was written badly and never tested.  The developers are obviously not trustworthy, so I automatically click “no“. 
  2. Due to the error mentioned above, I am not told what program is trying to perform the action.  If I do not know what the program is, I do not plan on agreeing to let it do anything. 
  3. The mysterious program wants to change settings on my firewall.  What does that mean?  Does it want to turn it off?  Open a port?  Open all ports?  Close them?  The mysterious program apparently thinks that is none of my business so I respectfully click “no“ while appending a few blue words to my verbal answer.  For the 4th time this weekend.   Which brings us to number 4.
  4. See the little check in the bottom left corner?  I just checked that before I took the screen shot.  Not that it matters, though, because I check it every single time I get this dialog and it doesn't care what I think, apparently.  The function is written so defectively that this simple function is broken?  There is no way I am going to allow it to change my firewall settings.
  5. I guess I could find out more about the mysterious program, the mysterious changes, etc, by clicking the “more info“ button right?  Wrong.  The button is just there to toy with me, I think.  It looks like a button.  It even changes state when you mouse-over and when you click it.  But that is all.  It doesn't actually give me more information.  I was going to make this list a “strike one!“, etc, list but there are just too many strikes against it.  I guess I could move to a bowling metaphor, I'm almost halfway to a perfect game.

This would be okay if it didn't happen so frequently.  It is like a pop-up box screaming “you installed defective, un-tested software on your computer!  Let it play with your firewall!”  Inconvenient, insulting, and sometimes infuriating.

Published Monday, November 17, 2003 1:11 AM by sjh
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Comments

 

Richard Tallent said:

Shannon, the dialog is placed there by your firewall software in response to a program attempting to open an outgoing connection. Thus, it's not the program's fault (99% aren't "aware" of firewall software and shouldn't be), the defective software is your firewall itself. If the firewall designers can't get a simple dialog right (label size, working buttons, working preferences checkbox), are you sure you want that software to be the gatekeeper of your machine?
November 17, 2003 9:33 AM
 

Shannon J Hager said:

I don't really care about firewalls for the most part. The only reason I am forced to use one now is because of the buggy Operating System I use (Windows). I went years without a firewall but I know too much about Windows and know myself too well to trust me to keep everything patched well enough. So I use the built-in firewall on XP, along with ICS. It works for the most part, is extremely easy to configure, and only bothers me when (yes, I admit that I know the program in question, because the dialog has it's own button on my taskbar, along with an icon) Media Player 9 wants to mess with my firewall.
November 17, 2003 10:59 AM
 

Roy Osherove said:

Why not switch to a more user friendly firewall? I use ZoneAlarm and you can get *plenty* of information on offending programs (and the best part is that you actually get to see the exe name! :-) )
November 19, 2003 2:22 AM
 

Shannon J Hager said:

I've installed and tried to get used to ZoneAlarm two or three times and "user friendly" is not in the list of names that I called the program. I never made it a week any of the times I installed it before I declared it useless, annoying, intrusive, slow, and a long string of four-letter words and, then finally each time, "uninstalled". I do agree that seeing the name of the program is the best part about ZoneAlarm but I didn't see any other good part about the program at all. I don't remember the specifics (maybe I've blocked them from my mind) but I do remember being unable to configure the program to do what I needed and even if the program wasn't slow, intrusive, etc, if it does not do what I HAVE to have it do, it is useless to me.
To be fair, I do admit that I've never used the full version of ZoneAlarm, only the free version. I think that the paid version would probably do what I require but the free version doesn't. The free version actually does less now (meaning the last time I tried it, over a year ago) than it did a 3 or 4 years ago, making it less useful than the first couple times I decided I hated it.
Annoying messages when Media Player 9 tries to open a port to preload a stream as a currenlty playing streams nears the end is a small price to pay for an otherwise transparent firewall program that is extremely user-friendly, easily configurable, tied directly to ICS, and is the only firewall I've ever used for an entire week without uninstalling in disgust and disdain.
November 19, 2003 8:30 AM
 

Why name is important? said:

Use Agnitum Outpost firewall. It's fast,
is pre-configured to recognize all the major programs and their port settings, and of course shows you an exe name, and lets you define rules on the fly.
And they have a free version for home users.
November 19, 2003 8:04 PM
 

Shannon J Hager said:

The features I need are not available in the free version of Agnitum: Outpost. I would have to pay $39.95 for the pro version.
November 19, 2003 8:48 PM
 

Maxwell said:

Armor2net Personal Firewall software provides a complete spectrum of Internet security and Internet privacy for computers. The program protects the computer from hackers, data thieves, and other Internet-based dangers.
For more information, please visit: <a href=“http://www.armor2net.com”>http://www.armor2net.com</a>
August 31, 2004 2:09 AM

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