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MS Should Be Glad Steve Ballmer Isn't in Accounting

Scoble pointed out this brilliant example of what looks like either [at best] absolute incompetent mathematical or brilliant twisting of numbers in the age-old con artist tradition:
Most analysts think the price of Windows to our hardware customers, people like Dell Inc. (DELL ), is about 50 bucks. If you stop and think about it, most people are going to own their PCs for four years. So do we offer $12 a year of value where you can run tremendously more applications, it's tremendously easier to take care of? It's $12 a year when people are spending $90 to $100 a month on cell-phone bills, and we're talking about saving you hours and hours of time. I think it's a pretty good value proposition, myself.

Let's examine this for a second.

First, he claims that “most” analysts “think” that Dell pays $50 per copy of Windows.  Ballmer knows the truth about that number, but why let truth get in the way when there are soundbites to be made? 

Second, claims that most people keep their hardware for 4 years.   Of course, this also assumes that everyone who uses Windows bought their hardware from Dell, yet another layer of cloudy logic.

And then he takes the alleged estimated wholesale cost of a piece of software and divides it by the end-user's alleged hardware lifespan.  This is wrong on every count.  Even if the numbers were right (which doesn't even matter), you can't compare Dell's cost to the user's cost and you can't compare the user's hardware lifespan to their software lifespan because of the fact that you can install other versions of Windows on existing hardware (otherwise Windows wouldn't come in a box).   

Unfortunately, his fuzzy math is going to spread like wildfire around the internet and most aren't even going to bother noticing the smoke and mirrors tricks he's using.  Considering most of those who will be guilty of this will be journalists and programmers, I consider it unforgivable and insightful.

The true cost, in my opinion, is closer to 3-4 times the amount Steve pulls out of his hat.  For myself, the cost is higher than that (I'd say around $120 a year, but that number will be going down a bit in the next 2 years unless I have to buy another copy of XP) which is still a good deal as far as I'm concerned, but that's beside the point.

Published Sunday, November 30, 2003 4:09 AM by sjh
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Richard Tallent said:

Good points, all. Ballmer is certainly being "optimistic" with the numbers, although I think he may be *over*-estimating the Dell price (can't let the cat out of the bag if Dell actually gets XP OEM for, say, $35).

As far as the user upgrade issue goes, I think he's referring to the 85% of Windows users who don't know XP from 98 from a hole in their heads. To them, if the OS is outdated, time for a new computer-thingie. I think three years is a more reasonable number anyway, and it better matches the average MS OS release cycle. For those who upgrade their own older machines, the OS cost is higher, but there again they just avoided buying a new box that their neighbor, who can't install bread in a toaster, will have to buy to see the shiny new OS.
November 30, 2003 4:41 AM
 

Julian Gall said:

On my home PC, Ballmer is certainly wrong. This was not from Dell etc. and I had to buy Windows and upgrades myself.

However, where I work, many people are still using Windows 2000 on PCs bought at the end of 1999 (because of the Millennium bug). These may go on for another year so the price will drop to $10 pa.

I imagine there are far more corporate PCs like this than there are upgraders who pay more.
December 1, 2003 3:58 AM
 

Shannon J Hager said:

Besides the fact that the $100 cell phone bill is also pulled from the ether, you have to remember than the $50 Dell estimate is not the price FROM Dell, it is the price FOR Dell. The price the user/company pays is not the wholesale price that Dell paid, no matter what the actual number is.
December 1, 2003 3:58 PM

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